National Account Manager Resume Sample
Account/ Project Manager Resume Sample
Account Management & Customer Success Leader Resume Sample
Regional Manager, Accounts Resume Sample
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How to write Account Manager Resume
An account manager’s role is pivotal in building and maintaining client relationships, as well as driving revenue growth. Your resume should showcase your sales, communication, and negotiation skills, along with your ability to deliver exceptional results. Here’s a step-by-step guide to crafting an attention-grabbing account manager resume that will help you land your next opportunity.
Industry Stats
According to the U.S. Bureau of Labor Statistics (BLS), the employment of top executives is projected to grow 6% from 2021 to 2031, which is about as fast as the average for all occupations.
Select the Right Resume Format
Choosing the right resume format is crucial to presenting your experience and skills effectively. There are three main resume formats to consider:
- Chronological: This format lists your work experience in reverse chronological order, focusing on your career progression. It is ideal for account manager with a steady career path in the same industry.
- Functional: This format emphasizes your skills and achievements rather than your work history. It can be useful for those with career gaps or transitioning to a account manager role from a different field.
- Hybrid/Combination: This format combines elements of both chronological and functional formats, highlighting relevant skills and achievements while showcasing your work experience. It is suitable for account manager with diverse backgrounds and experiences.
Choose the Right Format and Design for Header
An effective account manager resume header should include your name, contact information, and a professional title. Remember to use a professional email address and include a link to your LinkedIn profile, as many hiring managers and recruiters use LinkedIn as a primary source for finding candidates. Here’s an example of a well-structured header:
Powerful Summary for Account Manager Resume
Your professional summary should be concise, tailored to the specific position, and emphasize your sales and account management expertise. Consider including:
- Years of experience in sales or account management.
- Notable accomplishments and revenue growth.
- Key skills, such as relationship building or negotiation.
- Industry-specific knowledge or experience.
Have a look at the example below how you can incorporate these points in your account management resume summary:
Wrong
Right
Showcase Your Core Competencies
An account manager resume must highlight technical skills. Account managers oversee several disciplines. A strong resume will focus on concrete examples of the skills you’ve demonstrated in your previous positions. It also helps to highlight relevant metrics. Adapt your resume for each job. Use the action verbs and keywords from the job description, keep in mind that companies use an Applicant Tracking System (ATS) to screen applicants. If you have relevant experience in account management, highlight it on your resume. Here are some skills you can incorporate in your resume while appying for account management position:
You can create a seperate section just below the professional summary to showcase your skills. Have a look at the example below:
- Leadership
- B2B Sales Management
- Relationship-building and interpersonal skills
- Sales and negotiation techniques
- Excellent communication (written and verbal) and presentation abilities
- Active listening and empathy
- Business Analysis
- Forecasting
- Performance management
- Budget Management
- Multi-channel Marketing
- Presentation Development
- Reposting
- Proposal Analysis
- Procurement
- Supplier Relations
- Growth Strategy
- Customer Retention
- Analytical Skills
- Continuous Improvement
- Time management and organization
- Strategic planning and forecasting
- Problem-solving and conflict resolution
- Analytical and data-driven decision-making
- Customer service orientation
- Industry-specific knowledge (depending on your field)
- Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho)
- Cross-functional collaboration and teamwork
- Adaptability and ability to work under pressure
- Financial acumen and budget management
- Project management skills
- Networking and prospecting
- Market research and competitive analysis
- Understanding of marketing strategies and tactics
- Contract review and legal compliance
- Goal-setting and performance tracking
Wrong
Comcast Corporation ◼ Atlanta, GA 2019 – Present
Sales Development Manager (2021 – Present)
- Worked with clients
- Sold some products
- Dealt with customer issues sometimes
- Helped team members when needed
- Participated in meetings
- Organized client events
This example lacks specific details, quantifiable results, and a clear description of the responsibilities and accomplishments in the role. It doesn’t effectively demonstrate the candidate’s skills and achievements, making it less likely to impress hiring managers. Here is the right way to do it:
Right
Comcast Corporation ◼ Atlanta, GA 2019 – Present
Sales Development Manager (2021 – Present)
Manage direct sales team of 16 people in Atlanta Metro area. Execute sales plans and direct sales tactics for video, phone and internet services. Collaborate with regional and division partners to deploy defined sales goals, identify best practices and form process to share across team. Develop team of sales representatives through recruiting, training and coaching.
- Propelled team to top 3% ranking in company sales. Defined daily/weekly/monthly team expectations, instructed on pipeline management, provided real-time field coaching and met with teams up to 4 times weekly.
- Named Big South, 8-State Region Sales Leader for 2 consecutive years, yielding 115% YOY sales increase.
- Activated 63% increase in new product lines and expanded customer base for video, internet and phone services through direct sales tactics.
- Enabled entire team to meet sales quota for first time ever in region, exceeding monthly goals by 135%.
- Boosted sales revenue per employee with 2 staff in top 1% of company sales, chosen for President’s Club.
Residential Field Sales, Multiple Dwelling Unit (MDU) (2021); Personal Consultant (2020-2021); Telesales (2019-2020)
- Triggered 90% sales spike over 6 months and ranked #2 out of 51 sales representatives. Outlined daily/weekly/ monthly sales goals. Planned prospecting timeline, condensed processes and maintained client communication.
FedEx Corporation ◼ Columbus, OH 2006 – 2014
National Corporate Accounts Executive
Governed management of sales revenues, margins and yields for worldwide accounts. Shaped long-range business plans. Implemented supply chain initiatives. Conducted executive-level business reviews and presentations. Negotiated contracts.
- Soared business from $6M to $23M in 2 years, garnering induction into FedEx Corporation Hall of Fame.
- Strengthened corporate position and partnership by establishing and developing executive-level contacts.
- Closed $5M sales engagement with national telecommunications client.
- Amplified profit margins for Victoria’s Secret and Abercrombie & Fitch by developing demand planning software.
- Eliminated $3M in corporate expenses by developing Management Information System (MIS) application.
ADDITIONAL EXPERIENCE
AFR & Associates ◼ Property Manager ◼ Atlanta, GA 2016 – 2019
- Surged profits 35% YOY, managing $6M HUD real estate portfolio and 40 vendors; cut property expenses 39%.
MCI/WorldCom ◼ Senior Staff, National Carrier Contract Compliance ◼ Atlanta, GA 2014 – 2018
Highlight Your Education and Professional Development
List your degrees and relevant certifications, starting with the highest level of education. If you have participated in professional development programs or workshops, include them as well. We’ve included example of Education and Certification Section below:
EDUCATION & PROFESSIONAL DEVELOPMENT
Bachelor of Arts in Communications University of California, Los Angeles, CA (2011 – 2015)
Bachelor of Science in Business Administration XYZ University, San Francisco, CA (2012 – 2016)
- Major: Marketing
- Relevant Coursework: Customer Relationship Management, Sales Strategy, and Project Management
Certified Strategic Account Manager (CSAM) – Strategic Account Management Association
Cover Letter for Account Manager Position
Attaching a cover letter with your account manager resume can provide several benefits that can enhance your chances of being considered for the position. A cover letter allows you to directly address the hiring manager and tailor your application to the specific company and role, demonstrating your genuine interest in the position. A well-written cover letter can present your career journey and successes in a more engaging and cohesive way. It helps paint a picture of your professional growth and how it aligns with the account manager role. See Account Manager Cover Letter Samples.
