Frequently Asked Questions (FAQs)

Have a look at our great resume examples and learn how we can help you create a better resume for yourself so that you can land your dream job.

General Questions

Arno Markus BA, MSc., CPRW, is the Founder and CEO of iCareerSolutions, one of the Best Resume Writing Services in the US. Arno is also a Published Member of FORBES Career Coaches Council and an active member of The National Resume Writers’ Association (NRWA), The Professional Association of Resume Writers & Career Coaches (PARW&CC)Career Directors International (CDI)and Career Professionals (CPC).

The iCareerSolutions Team are multi-award-winning Certified Professional Resume Writers (CPRWs) with advanced resume writing certifications who have a commitment to excellence that is unparalleled. Not only will you receive personalized one-on-one and highly customized services, but during the process, you will always have direct access to Arno as we are committed to delivering superior customer service.

Our experience allows us to provide the highest quality Career Services as 83% of our clients land interviews within four weeks. On average, our clients received a salary raise of $42,000!

Please see our Client Testimonials page for some of our great Success Stories

  • Arno Markus BA, MSc., CPRW, and his team are Double-Certified, 15X Award-Winning Resume & LinkedIn Profile Writers, Career & Interview Coaches, Job Search Strategists, and Recruitment Specialists.
  • Four 2019 TORI Awards (Toast Of the Résumé Industry) from Career Directors International including 1st Place for Best High-Tech Resume, Nominated for an additional two Awards.
  • Three National ROAR Awards (Recognizing Outstanding Achievement In Résumés) from the National Résumé Writing Association, two for 2019 including Best Engineering Resume, one for 2017 and one Honorable Mention for 2018.
  • Six AWARDS OF EXCELLENCE for 2018 and 2019 including Honourable Mention for Outstanding Executive and Technical Resumes from the Career Professionals.

When You Work With iCareerSolutions You Will Receive:

  • 100% Personal Service – one-on-one time and attention starting with the initial consultation and continuing through to completion.
  • Live Phone Conversations – to discuss your career history, accomplishments, goals for your next career move, and personal brand. We get to know you and your voice.
  • The Highest Awards, Most Current Training, and Credentials in the Career Services Industry.
  • Deep and thorough understanding of hiring standards, resume best practices, and industry-specific knowledge.
  • A resume, cover letter, and LinkedIn profile that make you stand out from the crowd as the top candidate.
  • The expertise and advantage of working with our team of the top recruiters, career counselorsinterview coaches, and job placement coaches in the industry. We are a dedicated team who cares. Our team includes resume writers, professional editors, former recruiters and hiring managers who review and provide insights and expertise into our client’s resume and Linkedin profiles
  • 5 business day turnaround on all documents. You’ll receive a top-quality resume, cover letter, and Linkedin profile without the long wait.
  • 60 Day Interview Guarantee – iCareerSolutions offers a 60-day interview guarantee; if you do not receive an interview with your new resume and LinkedIn profile within 60-days, we will rewrite them for you one time at no additional charge (only applies to our resume and Linkedin profile writing packages. 

Here are some of our resume samples, another great reason to choose iCareerSolutions.

We virtually work with clients located in most major cities in the United States and Canada, as well as international clients via phone, email, and online meetings. iCareerSolutions are Headquartered in: East Coast Head Office 260 Madison Avenue, Suite 1000 New York, NY 10016 West Coast Head Office 1390 Market Street, Suite 200 San Francisco, CA 94102
Yes! A lot of professionals seeking new opportunities have unique situations, but in over 20 years of being in the recruitment/career/resume writing business; our Certified Professional Resume Writers have probably helped a client with similar challenges! We have written resumes for clients who have been out of the workforce for many years, or have other gaps in their employment; who are in transition to a new career; business owners returning to corporate; government employees transitioning to the private sector; no degrees or unfinished degrees—and many more. Our vast experience can help you with all types of challenging job search situations!
Arno and his Team of Award-winning, Certified Professional Resume and Linkedin Profile Writers (CPRW), are experts at writing Resumes and LinkedIn Profiles for the following industries:
  • Academia
  • Account Management
  • Accounting
  • Advertising
  • Aerospace
  • Auditing
  • Automotive
  • Banking
  • Biotechnology
  • Business Analysts
  • Business Development
  • Construction Industry
  • Consulting Services
  • Cyber Security
  • Data Analysts
  • E-Commerce
  • Economics
  • Education
  • Energy Sector
  • Engineering
  • Finance
  • Financial Services
  • Government and Policy
  • Healthcare
  • Human Resources
  • Information Technology
  • Insurance
  • Legal
  • Marketing
  • Media and Entertainment
  • Non-Profit
  • Operations
  • Pharmaceutical
  • Product Management
  • Program Management
  • Project Management
  • Public Relations
  • Quality Assurance
  • Real Estate
  • Sales
  • Science
  • Software Development
  • Supply Chain, Procurement & Logistics
  • System Analysts
  • Technology
  • Telecommunication
Once you have signed up to work with us, your project will be assigned to Arno or the most qualified Professional Resume Writer based on your background. Your Professional Resume Writer will contact you within one business day to schedule your first Resume/LinkedIn Strategy Session. You will work one-on-one with your Professional Resume Writer over the phone. Each project includes two full rounds of revisions, as well as information on how to tweak your documents for additional job postings in order to remain ATS compatible. Once your documents are finalized, you will receive a personalized LinkedIn 101 Coaching Session, a consultation on how to optimize your LinkedIn Profile. For further information on our Professional Resume, Cover Letter, and LinkedIn Profile Development Services: Mid-Career Professional Resume, Cover Letter & LinkedIn Profile Packages Director and VP Resume, Cover Letter & LinkedIn Profile Packages C-Level Resume, Cover Letter & LinkedIn Profile Packages IT/Engineering Resume, Cover Letter & LinkedIn Profile Packages LinkedIn Profile Development Services Federal Government Resume and Cover Letter Packages Curriculum Vitae (CV) and Cover Letter Packages
Your Professional Resume Writer will provide you with the first drafts of your Career Documents for review within 5 business days after the receipt of your completed iCareerSolutions Questionnaire/Matrix™. We also offer a priority Rush Service for clients with a tight deadline that guarantees the first drafts of your Career Documents for review within 48 hours upon receipt of the completed iCareerSolutions Questionnaire/Matrix™
iCareerSolutions offers a Rush Service with all of our packages for clients with a tight deadline that guarantees the first drafts of your Career Documents for review within 48 hours after your Professional Resume Writer has received your completed iCareerSolutions Questionnaire/Matrix™. Note: if you need a project done over a weekend, you might incur an additional Weekend Rush Fee.
Great! If you are ready to proceed please reach out to us via phone or email, and we will send you a follow-up email outlining the scope of work, timelines, etc. We will also forward you the PayPal invoice with our Terms and Conditions, please read them carefully as they become our Contract. Feel free to call us directly to take payment over the phone if you prefer, or if have any questions. Once payment has been received, we will forward you an acknowledgment email along with the iCareerSolutions Questionnaire/Matrix™, and a calendar link to book your first session with your Certified Professional Resume Writer. If you do have a current (or old) resume and/or some job descriptions of the types of roles you would like to initially target, we would very much like to see both. You can upload them to the Resume Upload Page or you can e-mail them directly to your Certified Professional Resume Writer when he or she emails you to schedule the initial Resume/LinkedIn Strategy Session. If you do not have a specific position you are applying for, we recommend that you search for job postings to provide us with some examples of positions you would be interested in. This will allow the Resume Writer to create a targeted ATS compatible resume/LinkedIn profile
Yes, Arno and our Certified Professional Resume Writers work with clients from all over the World. They are International Resume, CV, and LinkedIn Profile development experts. We have clients from Europe, Australia, Africa, Canada, the Middle East, and many more regions. Helping Resume & CV Clients who are searching for jobs within their own country or globally. We have also written CVs for candidates who are in the United States looking for employment Internationally, and for Academia. For further information, please visit our  International CV Service page.
At times iCareerSolutions will work with you to create a custom services package not found on our site. Please reach out to us via to discuss.
We offer a 60-day Interview Guarantee with all of our Gold and Platinum Packages, promising that if you do not receive an Interview with your new Resume and new LinkedIn Profile within 60-days, we will rewrite your Resume for you one time at no extra charge.
Thank you for your interest in writing a testimonial or recommendation for iCareerSolutions! Here are a few ways to give your feedback.

You can find our additional FAQs here.

Resume Writing Services

It is not necessary to have a current resume to get started; although if you have some job descriptions of the types of roles you are interested in, we’d like to see them! We will provide you with the iCareerSolutions Questionnaire/Matrix™ which your Professional Resume Writer will review with you during the initial Resume Strategy Session in order to assist in drawing out the information we require.
Yes, iCareerSolutions has IT Resume Writers on our team who specialize in IT resumes, including Krista Mitchell, one of only 9 Certified Information Technology Resume Writing Specialists in the country. She also received the 2019 TORI Award for Best IT Resume. We also use specially designed iCareerSolutions Questionnaire/Matrix™ for clients in IT and Engineering Professions. Here is more information on our IT and Engineer Resume Packages.
Yes, iCareerSolutions has Federal Resume Writers writers on our team who specialize in Federal Government Resumes. Further information available here: Federal Government Resume Packages.
Yes, iCareerSolutions has writers on our team who specialize in CVs for EU, United Kingdom, Middle East applications, as well as Academia CVs. Here is more information on our CV Packages
Yes, iCareerSolutions has Resume Writers on our team who specialize in Executive & Professional Bios. Here are some examples of some Executive Bios we have written.

You can find our additional FAQs here.

LinkedIn Profile Services

The LinkedIn 101 Session is a Coaching Session with your Professional LinkedIn Profile Writer, whereas, with the LinkedIn Profile Development Service, we write your LinkedIn Profile for you. During the LinkedIn 101 Session, your  Professional LinkedIn Profile Writer will explain the importance of LinkedIn and some of the basics about how LinkedIn works. Your LinkedIn Profile Writer will also explain how you would use the information from your new Resume to create your LinkedIn Profile, and how to increase your Search Ranking through understanding how LinkedIn’s algorithms work. The LinkedIn Profile Development Writing Service is where we actually write your LinkedIn Profile for you. Your LinkedIn Profile Writer will use Branding and Keyword-Optimization throughout your LinkedIn Profile in order to increase your opportunities. Your LinkedIn Profile Writer will present your accomplishments and achievements to help demonstrate that you are the best candidate for the position. The LinkedIn Profile Development Service always includes a LinkedIn 101 Session.
Unfortunately due to LinkedIn’s Terms and Conditions, we are not allowed to sign-in to your LinkedIn Profile. Your LinkedIn Profile Writer will provide you with a Word document and simple instructions on how to copy and paste the new LinkedIn Profile content directly into your LinkedIn Profile.

You can find our additional FAQs here.

Job Search Services

Our Job Search Services are designed to make your life easier.  We offer both Job Search Coaching and a Job Placement Service. Job Search Coaching is for those clients seeking job search consulting and how to successfully seek out and secure roles! Our Job Placement Services is a full-service Career Program where we free you from the time-consuming chore of finding jobs, customizing resumes, cover letters, filling out job applications, and LinkedIn networking….by doing the work for you! Please Schedule a time to discuss with Arno directly to see if you qualify for our Job Search Services!
Through Job Search Coaching, you’ll work with a Job search Coach to better identify opportunities in the hidden job market. Then, you will apply the networking and self-marketing techniques you have learned to reach your goals. iCareerSolutions Job Search Coaches can provide you with the information and techniques to develop and execute your Career Plan to perfection. The tips and tools you will learn are lifelong strategies that can be utilized as you move forward in your Career. Here is more information on our Job Search Coaching.
When you become a client of the iCareerSolutions Job Placement Program, you will work directly with our CEO and Founder, Arno Markus BA, MSc., CPRW who will design a highly individualized, organized, systematic, and results-oriented plan to successfully manage your next Career move. With a focus on six-figure earners, Arno Markus offers a Professionally Managed Job Placement Success Rate of 97%. The secret is in our Strategic Selection of new Job Placement Clients. While we commit to working with each client for up to 1-year, we purposefully choose clients that we are confident can secure a role within 3-6 months. Our one-on-one in-depth screening process with Arno Markus allows both iCareerSolutions and the Client to feel comfortable moving forward with our Job Placement Services. For more information, please visit our Job Placement Services page.
We Offer 2 Types of Job Search ServicesJob Search Coaching, and Job Placement ServicesJob Search Coaching is for professionals who need assistance learning how to devise career strategies for themselves to find their next position. We can help you create a plan to for your job search. Job Placement Services is geared for 6-figure earners looking for a team to create and implement a job search strategy plan for them.  With Job Search Coaching we teach you how to fish, with the Job Placement we serve you the fish on a silver platter!
We have two types of Job Search ServicesJob Search Coaching, and Job Placement Services.
  • If you want to implement your own plan then Job Search Coaching will provide you with tools and guidance to do your own job search. We will provide one-on-one coaching and assist you in creating a structured step by step plan to secure your next position.
If you are an executive looking for an all-inclusive program that provides you will a team to implement your job search then Job Placement Services would be for you. We do everything for you from creating your career documents and other marketing materials; finding and applying for suitable positions; helping prepare you for the interview process and following up with potential employers.
During the Job Placement screening process, you will have a one on one consultation with Arno Markus, CEO and Founder of iCareerSolutions. You will discuss your experience and career goals to determine if you are a  viable candidate for our Job Placement Services.
Our goal is to assist you in securing a position as soon as possible. The actual timing is affected by many factors including the number of relevant job opportunities available in your area, your willingness to relocate, your expected salary and career level, etc. According to an August 2019 study done by The Bureau of Labor Statistics, the average duration of unemployment was 22.1 weeks.
Yes, iCareerSolutions has a Resume Distribution Service. We will send out your new Resume and Cover Letter to a targeted list of Recruiters and Hiring Managers. For more information, please check out our Job Placement Services page.
Yes, iCareerSolutions has a Targeted Recruiter List Service where we will provide you with local, specialized Recruiters in your area. For further information, please visit our Job Placement Services page.

You can find our additional FAQs here.

Other Services

Yes! We offer a 100% Verbal Intake Service. Please note additional charges will apply, please call or email us to discuss

Our Career Counseling Services will create an action plan and provide you with implementation support. Your Executive Career Coach will partner with you to assist you in achieving results in your personal and professional life. They will help you navigate the trajectory of your next Career move. For more information check out our Career Counseling Services.
During your Job Interview Coaching sessions with our Certified Professional Interview Coaches, you will receive one-on-one information on interviewing tips, techniques, and strategies. You will practice mock interviews based on the job description of your next interview. We will research and help you answer that all-important interview question, “Why chose you over other candidates”? For more information check out our Interview Coaching Services.

You can find our additional FAQs here.

Payment Options

iCareerSolutions accept all major Debit and Credit Cards via a PayPal Invoice as a Verified PayPal Merchant. You do not need to have a PayPal Account to pay via PayPal. Alternatively, we would be happy to speak to you directly and we can accept payment over the phone. Payment is also accepted through a eCheck from your bank, it usually takes up to 6 business days for an eCheck to clear. If you would like to pay by personal check, please contact us although please note it can take up to 14 days for a personal check to clear.
Yes, payment is due before any work is begun. Some exceptions are made for our business contracts (B2B), or clients with multiple project orders.

You can find our additional FAQs here.

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