Account Manager Resume Samples and How to Guide

Taking Account Manager Resumes to the Next Level

Take a glance at our amazing Strategic Account Manager resume examples and see how we can assist you in writing a stronger resume so you can secure your dream gig or job.

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If you want a job as an account manager, you need to write a compelling resume that will catch an employer’s attention. While this job description is more or less standard, it will tell you what your role is and what you can expect to get from it. An Account Manager resume should include strong relationship building, sales, strategic planning and leadership skills. The account manager is a key role in a company that uses SAM. These managers are the contact people for the strategic accounts’ stakeholders and are responsible for developing and maintaining a long-term relationship with the customer.

Since a hiring manager or recruiter can obtain hundreds of resumes for each job listing, they will only spend a couple of minutes or even seconds reviewing each one. It’s important to emphasize the aspects of your resume that show why you’re a strong candidate for the job. You just have one shot to make a perfect first impression and with our professional resumes we will help you and your skills to stand out among the crowd and land you the perfect job you have been looking for!

About the author

Arno Markus BA, MSc., CPRW
iCareerSolutions CEO and Founder

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About the author

Arno Markus is a 20X Award-winning Certified Professional Resume Writer and founder of iCareerSolutions. Arno has worked with Fortune 500 Executives, North American Professionals, and Strategic-Thinking Leaders across all industries to assist them in landing Top Positions at Billion-Dollar Companies, Start-Ups, and everything in between.

"My introduction to Arno occurred last year and though impressed with him and the services he provides relative to resume and LinkedIn development, I wasn’t ready. However, I was sufficiently impressed to recommend him to a friend and colleague, the feedback was amazing. Recently, I recognized a need to update both my resume and LinkedIn profile. The first person I thought of was Arno, as expected, he came through. His professionalism, process, and insightful feedback and follow-up stood out. I recommend Arno to anyone looking to change they way the professional world sees them."

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National Account Manager Resume Sample

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Account/ Project Manager Resume Sample

Account/ Project Manager Resume Example

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Account Management & Customer Success Leader Resume Sample

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Regional Manager, Accounts Resume Sample

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How to write Account Manager Resume

An account manager’s role is pivotal in building and maintaining client relationships, as well as driving revenue growth. Your resume should showcase your sales, communication, and negotiation skills, along with your ability to deliver exceptional results. Here’s a step-by-step guide to crafting an attention-grabbing account manager resume that will help you land your next opportunity.

Select the Right Resume Format

Choosing the right resume format is crucial to presenting your experience and skills effectively. There are three main resume formats to consider:

Chronological: This format lists your work experience in reverse chronological order, focusing on your career progression. It is ideal for account manager with a steady career path in the same industry.
Functional: This format emphasizes your skills and achievements rather than your work history. It can be useful for those with career gaps or transitioning to a account manager role from a different field.
Hybrid/Combination: This format combines elements of both chronological and functional formats, highlighting relevant skills and achievements while showcasing your work experience. It is suitable for account manager with diverse backgrounds and experiences.

Choose the Right Format and Design for Header

An effective account manager resume header should include your name, contact information, and a professional title. Remember to use a professional email address and include a link to your LinkedIn profile, as many hiring managers and recruiters use LinkedIn as a primary source for finding candidates. Here’s an example of a well-structured header:

Powerful Summary for Account Manager Resume

Your professional summary should be concise, tailored to the specific position, and emphasize your sales and account management expertise. Consider including:

Years of experience in sales or account management.
Notable accomplishments and revenue growth.
Key skills, such as relationship building or negotiation.
Industry-specific knowledge or experience.

Have a look at the example below how you can incorporate these points in your account management resume summary:

WRONG

Account manager with experience in sales. I’ve done pretty well in the past, so I’m ready to work somewhere else now. Not too picky about the industry, as long as the job’s good and pays well.

RIGHT

Offer 16+ years of expertise in producing global business-to-business sales revenue, national account expansion and profit margin spikes for Fortune 500 companies. Savvy sales strategist who skyrockets underperforming sales teams to top ranks company-wide, fostering accountability and commitment. Articulate speaker, delivering compelling C-level presentations.

Showcase Your Core Competencies

An account manager resume must highlight technical skills. Account managers oversee several disciplines. A strong resume will focus on concrete examples of the skills you’ve demonstrated in your previous positions. It also helps to highlight relevant metrics. Adapt your resume for each job. Use the action verbs and keywords from the job description, keep in mind that companies use an Applicant Tracking System (ATS) to screen applicants. If you have relevant experience in account management, highlight it on your resume. Here are some skills you can incorporate in your resume while appying for account management position:

You can create a seperate section just below the professional summary to showcase your skills. Have a look at the example below:

Leadership
B2B Sales Management
Relationship-building and interpersonal skills
Sales and negotiation techniques
Excellent communication (written and verbal) and presentation abilities
Active listening and empathy
Business Analysis
Forecasting
Performance management
Budget Management
Multi-channel Marketing
Presentation Development
Reposting
Proposal Analysis
Procurement
Supplier Relations
Growth Strategy
Customer Retention
Analytical Skills
Continuous Improvement
Time management and organization
Strategic planning and forecasting
Problem-solving and conflict resolution
Analytical and data-driven decision-making
Customer service orientation
Industry-specific knowledge (depending on your field)
Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho)
Cross-functional collaboration and teamwork
Adaptability and ability to work under pressure
Financial acumen and budget management
Project management skills
Networking and prospecting
Market research and competitive analysis
Understanding of marketing strategies and tactics
Contract review and legal compliance
Goal-setting and performance tracking

Detail Your Work Experience

List your account management positions in reverse chronological order, starting with the most recent. For each role, include:

The name of the organization and your job title.
The location and duration of your employment.
A brief summary of your responsibilities.
Bullet points showcasing your achievements, focusing on quantifiable results (e.g., percentage increase in sales, number of new accounts secured, etc.).

WRONG

Comcast Corporation ◼ Atlanta, GA 2019 – Present

Sales Development Manager (2021 – Present)

Worked with clients
Sold some products
Dealt with customer issues sometimes
Helped team members when needed
Participated in meetings
Organized client events

This example lacks specific details, quantifiable results, and a clear description of the responsibilities and accomplishments in the role. It doesn’t effectively demonstrate the candidate’s skills and achievements, making it less likely to impress hiring managers. Here is the right way to do it:

RIGHT

Comcast Corporation ◼ Atlanta, GA 2019 – Present

Sales Development Manager (2021 – Present)

Manage direct sales team of 16 people in Atlanta Metro area. Execute sales plans and direct sales tactics for video, phone and internet services. Collaborate with regional and division partners to deploy defined sales goals, identify best practices and form process to share across team. Develop team of sales representatives through recruiting, training and coaching.

Propelled team to top 3% ranking in company sales. Defined daily/weekly/monthly team expectations, instructed on pipeline management, provided real-time field coaching and met with teams up to 4 times weekly.

Named Big South, 8-State Region Sales Leader for 2 consecutive years, yielding 115% YOY sales increase.

Activated 63% increase in new product lines and expanded customer base for video, internet and phone services through direct sales tactics.

Enabled entire team to meet sales quota for first time ever in region, exceeding monthly goals by 135%.

Boosted sales revenue per employee with 2 staff in top 1% of company sales, chosen for President’s Club.

Residential Field Sales, Multiple Dwelling Unit (MDU) (2021); Personal Consultant (2020-2021); Telesales (2019-2020)

Triggered 90% sales spike over 6 months and ranked #2 out of 51 sales representatives. Outlined daily/weekly/ monthly sales goals. Planned prospecting timeline, condensed processes and maintained client communication.

FedEx Corporation ◼ Columbus, OH 2006 – 2014

National Corporate Accounts Executive

Governed management of sales revenues, margins and yields for worldwide accounts. Shaped long-range business plans. Implemented supply chain initiatives. Conducted executive-level business reviews and presentations. Negotiated contracts.

Soared business from $6M to $23M in 2 years, garnering induction into FedEx Corporation Hall of Fame.
Strengthened corporate position and partnership by establishing and developing executive-level contacts.
Closed $5M sales engagement with national telecommunications client.
Amplified profit margins for Victoria’s Secret and Abercrombie & Fitch by developing demand planning software.
Eliminated $3M in corporate expenses by developing Management Information System (MIS) application.

ADDITIONAL EXPERIENCE

AFR & Associates ◼ Property Manager ◼ Atlanta, GA 2016 – 2019

Surged profits 35% YOY, managing $6M HUD real estate portfolio and 40 vendors; cut property expenses 39%.

MCI/WorldCom ◼ Senior Staff, National Carrier Contract Compliance ◼ Atlanta, GA 2014 – 2018

Highlight Your Education and Professional Development

List your degrees and relevant certifications, starting with the highest level of education. If you have participated in professional development programs or workshops, include them as well. We’ve included example of Education and Certification Section below:

EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts in Communications University of California, Los Angeles, CA (2011 – 2015)

Bachelor of Science in Business Administration XYZ University, San Francisco, CA (2012 – 2016)

Major: Marketing
Relevant Coursework: Customer Relationship Management, Sales Strategy, and Project Management

Certified Strategic Account Manager (CSAM) – Strategic Account Management Association

Cover Letter for Account Manager Position

Attaching a cover letter with your account manager resume can provide several benefits that can enhance your chances of being considered for the position. A cover letter allows you to directly address the hiring manager and tailor your application to the specific company and role, demonstrating your genuine interest in the position. A well-written cover letter can present your career journey and successes in a more engaging and cohesive way. It helps paint a picture of your professional growth and how it aligns with the account manager role. See Account Manager Cover Letter Samples.

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